Title: E-Writing: 21st-Century Tools for Effective Communication Author: Dianna Booher Illustrated By: N/A Format: Paperback ISBN Number: 0-7434-1258-3 Copyright Date: 2001 Publisher: Pocket Books Pages: 387 Special Attributes: First Pocket Books trade paperback printing February 2001 Summary: "Are you guilty of e-mail "trigger finger"? Do you constantly "cc" people you never even see? What are today's rules for conducting business over the Internet? Now, The Elements of Style meets "the Miss Manners of memos" in the ultimate writing guide for the digital age. In an era when written communication in the workplace is more crucial than ever, at a time when many professionals all but completely eschew face-to-face dealings, E-writing is poised to become the new bible of business writing. Accessible and inviting, this Web-savvy "how-to" book promises to transform anxious e-mail hacks and mediocre memo writers into eloquent electronic scribes in no time at all. Inside, you will learn how to: combat counterproductive e-mail habits write authoritatively and persuasively, with a clear message that generates quick action handle e-mail and letter correspondence efficiently and effectively select an appropriate style for the audience you're addressing heighten your professional image, self-confidence, and career prospects. Practicing what she preaches, award-winning communicator and bestselling author Dianna Booher writes in a refreshingly straightforward style and has organized E-writing to make on-the-spot referencing a snap. Keep it handy; refer to it often -- and your online mailbox will never be the same again." Condition: Ex-library book with all the usual library stamps/stickers/residue/markings/etc., cover wear/tear/creasing, no writing/underlining/highlighting on inside pages. I describe these books to the best of my ability and to the extent of my knowledge. The pictures you see are pictures of the actual book you will receive. If you have any questions, or would like to see more pictures of something specific, please let me know. I use eBay's calculated shipping program to determine shipping costs according to the weight of the book, so the shipping costs you pay should be the same as the shipping costs I pay! I almost always ship these books in a bubble envelope unless the size or number of the book(s) in an order require that I use some other means of packaging such as a box. If you would like to make any other shipping arrangements, please contact me before you bid.I generally ship orders the same business day or the business day after payment is received.Want to see my other listings? Purchase 3 or more books and receive free shipping on your entire order (if you live within the U.S.)! If you have any questions or concerns, feel free to contact me at any time. Thanks for looking!